The Mayflower Southampton
Box Office 02380 711811
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Booking Information- How and Where to Book
Box Office:
02380 711811
Group Bookings (10+):
02380 711812
7.5% booking fee on phone and internet
No booking fee in person
We aim to offer the highest standard of service to our customers. If you should have a comment or suggestion about Mayflower shows, service or facilities, please contact:
Michael Ockwell
Chief Executive
The Mayflower
Empire Lane
Southampton
SO15 1AP
Online
Bookings can be made on this website 24 hours a day. Read Booking Online for more details or if you are having problems.
By Phone
Call our Box Office on 02380 711811 - the lines are open as follows:
| Day | Opening times |
|---|---|
| Monday to Saturday | 9.30am (10am Fridays) to 8.30pm |
| The phone lines close at 5.30pm on Saturdays when there is no performance | |
In Person
You can buy tickets in person from The Mayflower Box Office in Commercial Road or from the ticket south shop at The Mall (Marlands) shopping centre. Opening times are as follows:
| Day | Opening times |
|---|---|
| Mayflower Box Office | |
| Monday to Saturday | 9.30am to 8.00pm |
| Monday to Friday when there are no performances | 9.30am to 6.00pm |
| Saturday when there are no performances | 9.30am to 5.30pm |
| Sunday when there is an evening performance | 4.30pm to 8.00pm |
| Day | Opening times |
|---|---|
| ticket south at The Mall (Marlands) - Normal Opening times | |
| Monday to Saturday | 9.30am to 5.30pm |
| Sunday | 11.00am to 4.00pm |
The ticket south desk at the WestQuay shopping centre has now closed, due to the move to The Mall.
By Post
Write with details of booking and payment to The Mayflower Box Office, Empire Lane, Southampton SO15 1AP.
By Fax
Send your booking with credit card information to 02380 711813.
Through an Agent
Personal callers can book tickets at The Mayflower's ticket agents throughout the region.
Booking Information
- Booking fees may apply
- Tickets purchased by phone, post or online can be emailed to you as e-tickets for free, or can posted to you by a selection of postal services.
- If the performance is within seven days, tickets will be offered as e-tickets, or else will be held for collection at the Mayflower Box Office.
- We accept payment by Visa, Visa Debit, Mastercard, Maestro (Switch) and Diners Club cards over the phone and in person.
- No cheques will be accepted within seven days of the performance without a Cheque Guarantee card.
- Please make cheques payable to 'The Mayflower'.
Tickets for productions at The Mayflower are sold subject to the terms and conditions of The Mayflower. Tickets for events at venues other than The Mayflower are sold subject to the terms and conditions of the promoter or venue. Contact the promoter or venue for full terms and conditions.
Exchanges
We will be happy to exchange your tickets for Mayflower shows for another performance of the same production at the same value subject to availability (seven days notice required). There is a handling charge of £2.50 per ticket, and as these requests need to be handled over the phone, the telephone booking fee will apply to the new booking, regardless of how the old booking was made.
We cannot give refunds for, nor re-sell, any tickets sold through The Mayflower or its agents.
Theatre Vouchers
Please note that Theatre Vouchers cannot currently be redeemed online.
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