TEAM LEADER - (new role) – Ref: OV30

Mayflower Theatre is looking to recruit an experienced Team Leader to help run our award winning restaurant, Ovation and corporate events. Successful candidates will be supervising staff as well as serving food and beverages for lunches, dinners and afternoon teas which go towards enhancing our customer’s theatre experience. They may also be required to duty manage in Ovation in the absence of the Restaurant Manager or Deputy Restaurant Manager and to oversee corporate hospitality / conference / functions as and when required.

Your main duties:
• Supervising the Front of House staff to ensure a professional and efficient service is provided. You may on occasions be duty managing the service
• Have availability to work lunch times on Thursdays and Saturdays (11.30am to 2.30pm), evenings Monday – Saturday (4.30pm to 9.30pm), occasional Sundays and Bank Holidays and throughout the Christmas and other holidays. There may be occasional late hours to cover post-show events.
• Have excellent customer service skills and good knowledge of food and drink hygiene practice.
• Have a friendly, cheerful personality, excellent communication skills and ability to work under pressure and as part of a team.

You will have:
• 2 years plus supervisory experience gained in a restaurant environment
• Minimum Level 1 in Food Hygiene
• Experience of working in high quality restaurants and banqueting
• Good level of general education and understanding of the English Language
• Awareness of allergens / special dietary requirements

What’s in it for you?
• An annualised hour’s contract of 25 per week
• Salary is £9.33 per hour plus benefits including pension and 28 days holiday (to include bank holidays, pro rata).
• Shared gratuities paid every four weeks
• Uniform shirt/blouse and waistcoat provided
• Staff discount on theatre tickets

How to apply

Please email your CV and covering letter to quoting Ref: OV30.

Closing date for applications: Friday 17 May 2019.

Shortlisted candidates will be contacted for a short telephone interview, to confirm availability, prior to being invited for a work trial and formal interview.

Due to a high volume of applications, we will be unable to contact every candidate individually. Successful candidates will be contacted within four weeks. 

No agencies please.


We will be undertaking a refurbishment of our Grade II listed auditorium in summer 2018. Please consider a donation to our auditorium appeal. Your help is essential in securing our future.



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