1. The Access Membership scheme is open to those who genuinely require assistance when visiting the theatre, and we will not tolerate abuse of the scheme.

  2. Access Membership discounts are subject to performance date and availability.

  3. Access Membership entitles the member(s) to purchase one half price Personal Assistant ticket per performance, unless otherwise stated.

  4. A member’s discounts can only be applied to shows promoted at Mayflower Theatre.

  5. A member’s discounts cannot be combined with any other offers, discounts or concessions or be applied to tickets already purchased.

  6. Tickets, discounts and other special offers all subject to availability.

  7. Discounts can only be accessed by the Access Membership holder or the companion stated on initial application.

  8. Membership cards and associated details are not transferrable and can only be used by the cardholder(s) to book tickets or receive discounts.

  9. Ticket discounts cannot be claimed when booking tickets via other ticket agencies.

  10. Members’ names and contact details will be stored on a database so that we can send you information and offers relating to Mayflower Theatre which may include additional fundraising activities.

  11. Mayflower Theatre shall store and process your personal data in accordance with any applicable Data Protection legislation.

  12. Members have the right to elect whether or not to receive further information regarding performances at, or activities organised by, Mayflower Theatre. If you should change your mind at any time during your membership, please notify us by writing to The Box Office, Mayflower Theatre, Empire Lane, Southampton, SO15 1AP.

  13. Mayflower Theatre reserves the right to reject an application for membership or to terminate a membership at any time due to reason of misconduct or unacceptable behaviour by a member while on Mayflower Theatre's premises.

  14. Once a membership has been approved then the member and or elected companion is entitled to book tickets at the discounted rate where applicable. Your application and card will be processed as soon as possible, but please allow up to 28 days for processing.

  15. Mayflower Theatre reserves the right to review and to make alterations to this Membership scheme without prior notice.

  16. These terms and conditions shall be governed by English law and English courts shall have exclusive jurisdiction in respect of any dispute arising in connection to your membership.


We will be undertaking a refurbishment of our Grade II listed auditorium in summer 2018. Please consider a donation to our auditorium appeal. Your help is essential in securing our future.