1. Executive membership discounts are available on the top two ticket prices for Stalls and Circle seats where possible, except one night performances, unless otherwise stated.

  2. Executive membership entitles the member to purchase one discounted ticket per membership per performance e.g. single membership = 1 discounted ticket per performance, joint membership = 2 discounted tickets per performance.

  3. A member's discounts can only be applied to shows promoted at Mayflower Theatre.

  4. A member's discounts cannot be combined with any other offers, discounts and concessions or be applied to tickets already purchased.

  5. Priority booking and membership benefits are available on shows which run for a week or longer (where possible), details of which will be given to the Member not more than two weeks prior to the commencement of the priority booking period.

  6. Tickets, discounts and other special offers are all subject to availability.

  7. Joint membership is for two adults living at the same address (one mailing per household).

  8. Membership cards and associated details are not transferable and can only be used by the named cardholder(s) to book tickets or receive retail discounts.

  9. Joint membership cards are issued per member and will each display a single name, both of whom will be able to make bookings and receive discounts through the membership scheme.

  10. Ticket discounts cannot be claimed when booking tickets via other ticket agencies.

  11. Bar discounts can only be applied to the named card holder(s).

  12. Discounts cannot be claimed against licensed show merchandise such as T-Shirts and CDs.

  13. Members' names and contact details will be stored on a database so that we can send you information and offers relating to Mayflower Theatre which may include additional fundraising activities.

  14. Mayflower Theatre shall store and process your personal data in accordance with any applicable Data Protection legislation.

  15. Members have the right to elect whether or not to receive further information regarding performances at, or activities organised by, the Mayflower Theatre. If you should change your mind at any time during your membership, please notify us by writing to The Box Office, Mayflower Theatre, Empire Lane, Southampton SO15 1AP.

  16. Mayflower Theatre reserves the right to reject an application for membership or to terminate a membership at any time due to reason of misconduct or unacceptable behaviour by a member while on the Mayflower Theatre's premises. In the event that Mayflower Theatre terminates a membership in accordance with this clause, no refund will be given to that member for the cost of his membership for any remaining period of his membership.

  17. Once a membership has been purchased then the member is entitled to book tickets at the discounted rate for a period of not more than 12 months from the membership purchase date (unless otherwise stated). Your membership card will be processed as soon as possible, but please allow up to 28 days for card processing.

  18. Members will be informed by email of show details, tickets going on sale, ticket prices and the duration of the priority booking period as and when shows are announced.

  19. Mayflower Theatre will honour a ticket refund to members up to seven days prior to the performance, on a maximum of 6 tickets per performance booked by the member.

  20. The 10% discount in Ovation Restaurant available to Executive Members is restricted to tables of up to four persons.

  21. A members 'no quibble refund' does not apply to Ovation Restaurant events, including themed dining events, afternoon tea and other corporate events.
  22. Mayflower Theatre reserves the right to make alterations to this Membership scheme without prior notice.

  23. These terms and conditions shall be governed by English law and English courts shall have exclusive jurisdiction in respect of any dispute arising in connection with your membership.



We will be undertaking a refurbishment of our Grade II listed auditorium in summer 2018. Please consider a donation to our auditorium appeal. Your help is essential in securing our future.