Booking information
Box Office opening times for Mayflower Theatre and MAST Mayflower Studios.
Our box office phone line and in person box office at MAST Mayflower Studios will be closed between 2pm – 5pm on Friday 29 November for staff training and development. They will reopen as usual after this time.
Tickets can be purchased from our website during this time. Alternatively, you can email our customer services team at comments@mayflower.org.uk, but please be aware our customer services team will be unavailable during this time too.
We aim to be an employer of choice, investing in the training and development in our people to create inspiring experiences for our customers. Thank you for your understanding.
Online
Make bookings at any time, on any day here on our website.
Over the phone
Our box office team are available for sales and enquiries from 10.00am to 5.30pm Monday to Friday and 12.00pm to 5.30pm on Saturday. They are not open on Bank Holidays.
On the day of a performance, Monday to Saturday, our phone lines are open until the performance starts.
In person
Our box office at MAST Mayflower Studios is open from 10.00am to 5.30pm Tuesday to Friday, and from 12.00pm to 5.30pm on Saturday. If there is a performance, it is open until the show starts. The box office is open on a Sunday or Monday only when there is a performance on. It opens one hour before the show starts.
The box office at Mayflower Theatre in the foyer is only open one hour before a performance.
Please note that both venues are cashless and only accept card payments.
Visit our box office
School and group bookings
- School bookings can be made by emailing schools@mayflower.org.uk.
- Please check the relevant show page for the available discounts. Unless otherwise specified, the group must have a minimum of 10 paid students.
- The free supervisor tickets are dependent on the number of paid students attending. Any additional supervisors outside the ratio are full price.
- School bookings can be held for up to 3 months, if the show is under 3 months away, a suitable hold time will be allocated.
- Home Education Groups are required, if possible, to provide evidence of Home Education, which usually entails a letter from their Local Authority.
- We reserve the right to release an unpaid booking if the payment due date passes and we have made reasonable effort to receive payment. Payment dates will be specified on the original invoice.
- Payment for School Bookings can be made over the phone by card, or via Bank Transfer.
- Group Bookings of 10 or more can be made over the phone on 02380 711811 or by emailing groups@mayflower.org.uk.
- Please check the relevant show page for the available discounts.
- Groups of 10+ can be held for up to 3 months, if the show is under 3 months away, a suitable hold time will be allocated.
- We reserve the right to release an unpaid booking if the payment due date passes and we have made reasonable effort to receive payment. Payment dates will be specified on the original invoice.
- Payment for Group Bookings can be made over the phone by card, or via Bank Transfer.