Accessible Seating

Click on the buttons below to find accessible seating plans for the theatre. The seats we recommend as easily accessible are highlighted in yellow with intermittent handrails marked as red lines. If you need to use our lifts then we recommend the Accessible Lift, which is big enough to take approximately two wheelchairs at a time. This is marked at the top right of the image and is accessible via flat surfaces and automatic doors in the Stalls and Rear Circle.

From the Foyer to the Stalls there are 6 steps each side, (with 12 more steps down to Footlights Bar, although the service lift can be used). The Accessible Entrance (top left of the image) offers flat access to seats and wheelchair spaces at the back of the stalls.

Handrails down the left and right-hand sides (marked as red lines) give easy access to the seats on the ends of the aisles (seats 1-4 / 37-40).

The seats closer to the stage have more shallow steps to negotiate, walking from the rear stalls; Rows ZZ to K have one step per row, to a maximum of 18 steps; there are no steps in Rows J to A.


Front Stalls
The front stalls can be accessed by the side entrance to the front right-hand stalls (low numbers), there is no wheelchair access to the front left-hand side of the Stalls (high numbers), this is a wheelchair access entrance and so you will need to check with our Front of House staff that it has already been opened. There are ramps in from the outside and then no steps up to Row K, so there is good access to most seats at the front. The seats immediately around this entrance are most accessible if you cannot walk very far - marked as the large yellow area at the bottom of the diagram.

Rear Stalls
Seats in Row ZZ have no steps, YY has 1 more step, Z has 2 more steps etc. First three seats in from the aisles in rows YY to U are the most accessible in the middle of the rear stalls, as there are only a few steps and are close to the aisle. Seats with moveable arms are ZZ1, 11, 24 and 34 and seats X13 and X25 are our widest seats.

If you wish to sit in the middle stalls area, we recommend the outside aisles as they have handrails, whereas the centre aisles involve increasingly more steps as you go closer to the stage with no handrail support.

Side Seats
Our side seats are situated on left and right of the stalls and circle. The seats are the height of bar stools with foot rests, with back and arm rests. They are situated in what used to be our standing boxes, this means that space around the seats is limited. These are ideal if you or someone you care for requires to be away from crowds. There are 4 side seat boxes in stalls, front ones comprising of 5 seats and rear ones of 4 seats each. There are 4 side seat boxes in the circle and these are all comprised of 3 seats each.


The Circle is best accessed via the Accessible Lift or the Service Lift, as there are up to 45 steps (depending on which side you walk) from the Foyer to the Dress Circle via the bar.

There are no steps from the Accessible Lift to the Rear Circle (Row Q) or Empire Suite.

Rear Circle
There are 16 steps from Row Q to J in the rear circle, 2 per row, and two more from Row J to the mid circle. The seats easiest accessed are next to the side aisles, as there are handrails alongside (marked as red lines).

Also on the centre aisles, at the front and back of the rear circle, there is a border which can be used as a ’handrail’ to steady yourself.

The seats next the Wheelchair spaces in Row Q are easier to reach and have more space to manoeuvre within.

There are handrails in the centre aisles for both the Rear and Dress (seats 13/15 and 26/29) at the end of each row, so these are not continuous rails.

Dress Circle
From the Mid Circle, there are then 3 steps to Row H, then 2 more steps per row to A, with a maximum of 17 steps.

To reach the boxes, 10 more steps are accessed via the fire doors at the front of the circle. There are then 17 steps down to reach the external fire exit, but this is only open for leaving the theatre, not entering it.

There are handrails at the side aisles but not in the centre aisles for both the Rear and Dress (seats 13/15 and 26/29) so it may be difficult to walk unaided further down.


There is no wheelchair access to our boxes and to reach them there are 10 steps via fire doors at the front of the Dress Circle.


The Balcony level is our highest level and is not suitable for anyone with access requirements. There are around 80 steps to the rear of the balcony from our foyer and lift access is limited as we can’t guarantee the service lift will be in operation, and in case of evacuation it will be out of use.

Accessible Lift

If you are in a wheelchair or have a mobility impairment, a lift is available to take you from street level to the Empire Suite and the Rear Circle, with level access and motorised doors all the way. Access is through the accessible entrance at the left hand side of the building.

It is also possible to enter through a door at the front of the Stalls, by pre-arrangement with the Box Office or Front-of-House. Raked (stepped) seating begins at Row L.

Unfortunately, other areas are inaccessible to people using wheelchairs because our 1928 Grade 2 Listed theatre was built with steps to all parts of the building.

Accessible Toilets

There are accessible toilets in the Rear Stalls in the accessible lounge and on the opposite side of the rear Stalls by the lift entrance. Upstairs there are accessible toilets Rear Circle by the lift entrance and on the top floor by the lift entrance.

Accessible Parking

Due to the location and age of our building we are unable to provide parking to our visitors. For information on parking, access and drop-offs, please visit our Getting Here page.


Access Membership Scheme

Our FREE Access Membership Scheme helps us offer a better service to anyone with specific access needs. It is only open to those who genuinely require assistance visiting the theatre.

Learn More

Have a Question?

Our Box Office are happy to help:

Tel: 02380 711811


We will be undertaking a refurbishment of our Grade II listed auditorium in summer 2018. Please consider a donation to our auditorium appeal. Your help is essential in securing our future.