Our aim at Mayflower Theatre is to provide first-class entertainment that can be enjoyed by the largest audience possible and we are continually striving to achieve this goal.
In 2016 we achieved the Beautiful South Access For All Gold Award for Access, in recognition of our effort to provide accessibility for all, within the confines of a 1928 building. We also offer an exceptional Access Membership Scheme for visitors that need to bring a companion.
If you have a special seating or access requirement please speak to a member of the Box Office team, who will endeavour to provide you with a seat suitable to your needs. We welcome comments and suggestions for further improvement. Please email us using access@mayflower.org.uk.
We Welcome Everyone
If you want to find out a bit more about your visit before you come then please take a look at the video below. We worked with Autism Hampshire and City Eye to create this film about a trip to our theatre with kind permission of Qdos Entertainment.
Access and Drop-offs
A lay-by, directly next to our Accessible Entrance, allows cars or small vehicles to pull off of Commercial Road to drop off disabled passengers. The parking bays on the opposite side of Commercial Road do not exclusively cater for Mayflower Theatre.
Empire Lane is the designated drop-off point for mini-buses.
Blechynden Terrace is the designated drop-off point for coaches.
Discounts for Disabled people and Companions
If you need somebody to be present to assist you, you can join our Access Membership Scheme and be entitled to a half price personal assistant seat. This scheme is only open to those who genuinely require assistance visiting the theatre, and we will not tolerate abuse of the scheme.
We regret that at present wheelchair spaces and discounted companion seats cannot be purchased online. Please contact Box Office Sales by phone on 02380 711813 or in person to discuss your requirements. You can also contact us by email on access@mayflower.org.uk.
Accessible Seating
If you wish to choose easily accessible seats, please view our Accessible Seating & Mobility Facilities page. If you have a special seating requirement (an aisle seat, a wider seat or additional legroom), please speak to a Box Office Sales Assistant who will endeavour to provide you with a seat suitable to your needs. You can contact Access Phone Line which is 02380 711 813. Or access@mayflower.org.uk.
Seats with unobstructed legroom in the Stalls are: All of Row A; Row B 1-6; Row B 20-25; Row C 1, 2, 28 & 29; Row D 1 & 31; Row E 1, 2, 34 & 35; Row F 1 & 37.
Our seat widths vary between 410 and 450 mm. If you need more space, we can arrange for you to sit in an armless chair in the back row of the Stalls or Circle. Please contact the Box Office.
A limited number of 'Booster' seats are available from standing boxes in the auditorium for customers under five feet tall.
Access
Membership Scheme
Our FREE Access Membership Scheme helps us offer a better service to anyone with specific access needs. It is only open to those who genuinely require assistance visiting the theatre.