Access Update

As part of our refurbishment project this year we are carrying out some essential work which will impact on the surrounding structure of the theatre, including the Accessible Lounge and toilet.

It will be necessary to close the entire Accessible Lounge as of Sunday 4 February until September.

We have built a replacement/additional Accessible toilet on the opposite side of the building - so this will be functional and in use before we close the original facility - so as not to cause our stalls audience any great inconvenience.

In the absence of an Accessible Lounge for the few months preceding our main refurbishment, we will have staff available to assist all our customers in being accommodated elsewhere within the theatre building, and in ensuring that you continue to receive the best service level possible - in light of these temporary limitations.

If you have any queries or concerns, please contact the theatre in advance of your visit.

Thank you for your understanding, and apologies for the temporary inconvenience.

For information on the project click here

Our aim at Mayflower Theatre is to provide first-class entertainment that can be enjoyed by the largest audience possible and we are continually striving to achieve this goal.

In 2016 we achieved the Beautiful South Access For All Gold Award for Access, in recognition of our effort to provide accessibility for all, within the confines of a 1928 building. We also offer an exceptional Access Membership Scheme for visitors that need to bring a companion.

If you have a special seating or access requirement please speak to a member of the Box Office team, who will endeavour to provide you with a seat suitable to your needs. We welcome comments and suggestions for further improvement. Please email us using

We Welcome Everyone

If you want to find out a bit more about your visit before you come then please take a look at the video below. We worked with Autism Hampshire and City Eye to create this film about a trip to our theatre with kind permission of Qdos Entertainment.

Access and Drop-offs

A lay-by, directly next to our Accessible Entrance, allows cars or small vehicles to pull off of Commercial Road to drop off disabled passengers. The parking bays on the opposite side of Commercial Road do not exclusively cater for Mayflower Theatre.

Empire Lane is the designated drop-off point for mini-buses.

Blechynden Terrace is the designated drop-off point for coaches.

Discounts for Disabled people and Companions

If you need somebody to be present to assist you, you can join our Access Membership Scheme and be entitled to a half price personal assistant seat. This scheme is only open to those who genuinely require assistance visiting the theatre, and we will not tolerate abuse of the scheme.

We regret that at present wheelchair spaces and discounted companion seats cannot be purchased online. Please contact Box Office Sales by phone on 02380 711813 or in person to discuss your requirements. You can also contact us by email on

Accessible Seating

We are refurbishing our Grade II listed auditorium in Summer 2018. 

For Accessible Seating & Mobility Facilities information for performances up until the end of June 2018 
click here.

For Accessible Seating & Mobility Facilities information for performances from September 2018 onward
click here.

For further advice, please speak to a Box Office Sales Assistant who will endeavour to provide you with a seat suitable to your needs. You can contact Access Phone Line which is 02380 711813 or email

For information on the Mayflower 90 Auditorium Appeal click here.

Membership Scheme

Our FREE Access Membership Scheme helps us offer a better service to anyone with specific access needs. It is only open to those who genuinely require assistance visiting the theatre.

Learn More


We will be undertaking a refurbishment of our Grade II listed auditorium in summer 2018. Please consider a donation to our auditorium appeal. Your help is essential in securing our future.



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